We are glad you are part of the MPV Family!

Cancellation Policies - Quick Guide

Daily Walks

While cancellations are best avoided when possible, we understand sickness and other emergencies happen. If services are cancelled before 5pm the night before, the full refund is credited your account. Between 5 - 8pm, a $3 charge is applied. Cancellations after 8pm - 

Day of cancellations are charged in full.

Pet Visits

A 25% deposit is required to book services. If cancellation is made less than 7 days before the start of services, the full deposit is forfeited. If a cancellation is made less than 48hrs before the start of services, 100% for the first 3 days is due, and 15% for days thereafter.

Overnight Services

A 50% deposit is required to book overnight services. If cancellation is made less than 7 days before the start of services, the full deposit is forfeited. If a cancellation is made less than 48hrs before the start of services, 100% for the first 3 days is due, and 15% for days thereafter.

Exceptions

Services Booked During Major Holidays are variable year to year and notices are posted before services are confirmed.

Payment Options

GPay

Venmo - (Mobile App)

Cash

Check

Established clients enjoy 24/7 access to their portal to request services, make changes to information, view invoices, and get in touch with MPV

 
 
 

Insured

Eco-Friendly Practices

Contact us

P: (828) 490-6374

Email: mountainpetvalet@gmail.com

  • Dog Walker Asheville
  • Google - Pet Sitter Asheville

CPR/First Aid Trained

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